Surgery Scheduler

We are hiring 4 Surgery Schedulers to join the team! As the Surgery/Procedure Scheduler, you'll play a pivotal role in ensuring our patients receive top-notch care and assistance. You'll be the go-to person for handling a range of clinical-related inquiries and tasks, making sure each patient's journey with us is smooth and well-supported. Your impeccable communication skills and dedication to patient well-being will be at the heart of your role.

• Clinical Questions:
  Skillfully handle incoming clinical questions, providing accurate information and ensuring patients' concerns are addressed.
• Medication Refills:
  Coordinate medication refills, ensuring patients have access to the treatments they need.
• Clinic Web Encounters:
  Manage web encounters, facilitating seamless communication between patients and our medical team.
• Plan of Care (POC):
  Distribute POCs to relevant professionals, ensuring a collaborative approach to patient treatment.
• Administrative Tasks:
  Handle paperwork related to FMLA, short-term disability, occupational plans, work accommodations, handicap stickers, and Department of Labor requirements.
• Procedure Support:
  Make pre-procedure phone calls, offering guidance and addressing patient questions.
• Post-Op Care:
  Follow up with patients post-procedure, ensuring they're on the path to recovery and addressing any concerns.
• Patient Advocacy:
  Be the advocate for our services, promoting them to qualified patients, family members, and caregivers.
• Appointment Coordination:
  Assist patients in scheduling appointments or arranging treatment plans.

• Work-Life Balance:
  Enjoy a balanced life with paid time off and the flexibility to take care of personal commitments.
• Professional Growth:
  We invest in your career development with professional development assistance, empowering you to expand your knowledge and skills.
• Comprehensive Coverage:
  Your health and well-being are essential to us. We provide medical, dental, and vision insurance coverage.
• Sailing into the Future:
  Secure your financial future with a 401k plan and company-matched contributions, preparing you for your next journey beyond work.

• Must Haves:
  Customer service, strong communication skills, patience in talking with patients.
• Preferred:
  Prior medical exp (MA that wants to move into more admin role, prior surgery scheduling exp)…will be asked questions about procedures/surgery by patients.
• Strong attention to detail/self-motivated