RN Clinician Charge, WEO

Job Summary The RN Clinician Charge plans, coordinates, and directs the daily operations of a specific shift on a clinical unit, providing formal clinical leadership at the point of care. This nurse is recognized as an expert clinician and a change agent who strengthens organizational systems in support of the department's mission, vision, and values, and who role models sound clinical judgment, expert communication, and effective time management to colleagues.

The RN Clinician Charge serves as a resource to staff and a liaison with physicians and administrators to facilitate optimal, patient- and family-centered care. This nurse remains current on clinical trends and evidence-based practice and is viewed as a formal leader within their area of specialty.

• Mentors other Registered Nurses to the role and functions of Charge Nurse.
• Leads and coordinates team behavior between staff members and actively fosters the development of leadership skills in others.
• Provides direction and guidance to less experienced staff concerning policies, scheduling, assignments, organizational skills and daily operations.
• Completes performance reviews with Nurse Manager input as appropriate.

• Evaluates the use of resources and cost containment activities.
• Coordinates unit staffing to meet the needs of the department.
• Identifies one operational problem and initiates test of change.
• Actively participates in preparation of regulatory agency reviews.
• Assists in administrative activities such as budget planning, identifying means of cost containment, coordinating unit staffing schedules, and ensuring communication regarding areas of concern to the Nurse Manager.
• Evaluates the impact of policies on daily operations.
• Supports administrative decisions and facilitates daily operational issues with the staff.
• Ensures compliance with educational requirements through scheduling, planning, and support.
• Participates in unit- or system-based professional governance or practice council activities, bringing forward observations about workflow, equipment, or practice issues affecting patient care.

• Exhibits desire to hear and understand another's point of view.
• Demonstrates and role models effective communication skills.
• Takes a leadership role in building and maintaining an environment which fosters open and candid communication.
• Serves as a mediator in resolution of conflicts between staff.
• Demonstrates behaviors that support open communication, psychological safety, and the One Emory Culture.
• Takes appropriate action to correct unacceptable communication/behavior as needed.
• Takes appropriate action to counsel employees (i.e., verbal warnings for attendance & performance issues).
• Aware of and supports units and colleagues' needs through supportive and non-judgmental behaviors.
• Actively empowers and advocates for nurses.
• Takes appropriate action to address customer concerns and complaints (i.e., appropriate follow-up with Nurse Manager and risk management).
• Addresses escalated patient issues and refers issues to Nurse Manager or Patient Advocate when unable to resolve.
• Monitors issues and their resolution.

• Challenges and shapes systems on the unit and hospital wide to achieve best possible outcomes.
• Implements innovative approaches to meet the needs of patients and families.
• Identifies, recognizes and responds to the needs of unit staff to ensure that staff has the resources and tools available to meet patient and family needs.
• Identifies, initiates, and collaborates to provide needed educational programs.
• Develops management/leadership focused in-service…