Quality Assurance & Audit Specialist - Process Improvement

A leading quality assurance firm seeks a Quality Assurance Analyst to conduct audits and report on processes while mentoring team members. This position requires strong analytical and communication skills, with a focus on customer service. Candidates should have a Bachelor's degree or equivalent experience, along with at least two years in customer service or sales, particularly in quality assurance. Proficient use of Microsoft Suite is essential.

This position is based in Atlanta, Georgia.
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