Quality Assurance Analyst — Military OneSource Ops

A company providing military support is hiring a Quality Assurance Analyst to enhance customer interactions and service metrics. The successful candidate will perform audits, analyze quality data, and support continuous improvements in a dynamic call center environment. Qualifications include a Bachelor's degree and 5 years of QA experience. Strong communication and analytical skills are essential for success in this role, along with proficiency in Microsoft Office and call monitoring tools.

This position is located in Atlanta, Georgia.
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