Global Root Cause Analysis; RCA) Leader

The Electrification Global Root Cause Analysis (RCA) Leader role sits at the intersection of technical leadership, coaching, and operational excellence. This position is responsible for managing the end-to-end Major Customer Events process, ensuring technical rigor and operational efficiency in problem-solving of high-impact customer quality issues across GE Vernova's Electrification segment.

The role requires strong technical leadership and coaching of cross-functional teams, ensuring that all Major Events RCA processes are robust, compliant, and closed within established timelines. It will foster a culture of systematic problem-solving, embed best practices, reduce waste, and keep the Voice of the Customer at the forefront of every investigation.

This is a high-visibility opportunity to shape how a global segment approaches quality, build capability across a growing community of problem-solvers, and drive meaningful, lasting improvements in customer satisfaction and product reliability across GE Vernova's Electrification business.

• Lead Customer Major Events and RCA problem-solving; own RCA closure cycle time and facilitate problem-solving on cross-BL major events, with a strong focus on closure within 90 days.

• Chair the Monthly RCA Review to validate the robustness of investigations, closure evidence, and systemic root causes.

• Own Electrification recurrence analysis and its linkage to GE Vernova Zero Defect Framework.

• Act as the primary 8D and problem-solving coach for all Major Customer Event RCA Leaders, driving proficiency in key methodologies including Lean, 8D, Six Sigma, and more to deliver high-quality, sustainable solutions.

• Build an Electrification RCA Coach Certification Program, including training, assessment, and train-the-trainer components.

• Run the required operating rhythm, including Electrification Major Events RCA review calls, to track progress, resolve blockers, and share cross-functional learnings.

• Own the RCA methodology aligned to Quality Suite, ensuring all RCA records are accurate and up-to-date

• Own reporting of Major Events and RCA progress via the Electrification KPI Bowler, providing leadership with clear visibility into quality performance.

• Identify bottlenecks in the RCA workflow and implement systematic improvements to streamline issue resolution and reduce rework.

• Partner with cross-functional teams across Commercial, Design, Sourcing, Project, Production, Field Services, and Quality within Electrification and across GE Vernova businesses to ensure consistent application of RCA standards.

• Bachelor’s degree in Engineering or a related technical discipline from an accredited institution, or equivalent relevant experience.

• Significant practical experience within Power Generation, Transmission & Distribution, or other heavy industrial sectors

• Demonstrated experience leading complex root cause investigations, corrective actions and systemic quality improvement initiatives

• Strong alignment with the GE Vernova Way culture and values.

• Proven mentoring and coaching abilities; able to motivate and inspire a team

• Demonstrated ability to lead and influence in matrix organizations without direct authority

• Experience with data governance and data-driven decision making

• Advanced Quality Methodology Expertise: Demonstrated depth in applying 8D, Lean, statistical quality tools, FMEA, CAPA, or similar methodologies to complex, recurring, or systemic quality issues.

• Global Cross-Functional Leadership: Experience…