Quality Manager

We are proud of what we do and where we are going at Dexter/Dex Ko, and we know that our great people are what makes us so exceptional. It is important to us that the people we invite onto our team are a good fit both technically and culturally, and that the feeling is mutual. The process we use to assess fit may be different than what you’ve experienced with other companies, and we have designed it that way for a reason.

If you have applied and are being considered for a position with us, this brief video will help you understand what to expect as you move through the Dexter/Dex Ko Selection Process.

At Dexter, we manufacture and distribute axles, accessories, and towing components primarily serving the commercial trailer, RV, marine, agriculture, and manufactured housing markets. We’re building products and systems that are rooted in a culture of safety, collaboration, and innovation.

Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved over 65 years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

Dexter — the premier manufacturer of axles, suspension, brakes, trailer components, and towing products — is seeking a Quality Manager to lead quality excellence within our manufacturing operations.

If you’re a hands-on quality leader who thrives on data, process ownership, and driving measurable improvement, this is your opportunity to make a lasting impact.

What You’ll Be Doing

As Quality Manager, you’ll lead the strategy, execution, and continuous improvement of our Quality Management System (QMS) while partnering across engineering, production, and supply chain teams.

Key responsibilities include:

• Planning and directing quality control, quality assurance, and continuous improvement initiatives
• Leading and performing internal Quality Audits to maintain compliance with ISO 9001:2015 and Dexter standards
• Conducting inspections, design reviews, testing, and integration activities to ensure product standards are achieved
• Reviewing vendor quality specifications and evaluating purchased components for acceptance
• Documenting and maintaining all quality records in accordance with company policies
• Owning and leading root cause analysis and corrective action processes
• Developing innovative approaches to resolve recurring or systemic quality challenges
• Communicating key quality metrics, risks, and improvement recommendations to leadership
• Preparing and presenting quality reports and technical updates
• Collaborating closely with Engineering and Production to resolve internal quality concerns
• Driving performance improvement targets and measurable KPIs
• Conducting statistical and data analysis to support decision-making
• Supporting warranty investigations and customer feedback initiatives
• Managing all documentation and reporting requirements within the QMS

This role requires both strategic oversight and hands‑on leadership — setting the standard for quality while guiding teams to achieve it.

What We’re Looking For

We’re seeking a confident, analytical leader who takes ownership of quality performance and inspires accountability across the organization.

Qualifications &

Education:

• Bachelor’s degree in a related discipline or 5+ years of equivalent experience
• Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or ISO 9001:2015 Internal Auditor Certification preferred
• Strong knowledge of ISO 9001:2015 and/or IATF 16949 Quality Management Systems
• Proven experience leading quality audits and…