Cafe Attendant

Job Description

Department: Dining Services

Reports to: Cafe & Event Manager

As a part of Fernbank’s Café Team, this position is a key element in ensuring a quality guest experience. This position will alternate between the dining space and back of house.

• Ensure cleanliness and maintain dining area and kitchen work areas in a clean, sanitary, and orderly condition
• Review the daily/weekly special events order
• Buss tables and rearrange furniture based on the day and the event
• Supply service bar with food, such as soups, salads, and desserts.
• Clean doors of service bars and equipment such as coffee urns, soda fountain, and cream and milk dispensers
• Stock and replenish condiments display daily
• Remove trash as needed
• Assist with beverage station set-up before opening of café and as needed throughout shift
• Maintain cleanliness and organization of dish room and storage hallway area including washing and maintaining dishes
• Assist with food prep and portioning
• Assist with closing duties including mopping storage area and dish room
• Notify a manager immediately of any guest complaints.
• Interacts with internal and external customers in a positive, professional, and accommodating manner
• Practice and observe all safety rules and procedures.
• Assist all service personnel in any duties as requested
• Other duties may be assigned

• Must have a flexible schedule including the ability to work days, weekends, holidays, and some evening events
• Must have a team player mindset
• Demonstrated ability to perform multiple tasks in a busy fast-paced environment and remain flexible
• Must have exceptional customer service skills
• Must be able to stand for 8 hours a day and may be required to lift up to 30 pounds