Temporary PT Keyholder, Atlanta, GA

About SMCP

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. We combine high‑fashion designs with sustainability, crafting exceptional products and memorable experiences across 47 countries. Led by a strong senior leadership team, we thrive on engagement, inclusivity, and corporate social responsibility, aiming to meet ambitious sustainability goals by 2030 while offering Parisian chic with a modern twist.

SMCP is a forward‑thinking fashion house where innovation and sustainability come together. We focus on growth, stability, and internal mobility, fostering a culture that encourages creativity, engagement, and meaningful career opportunities. By leading the accessible luxury market, we shape the future of fashion on a strong foundation of growth, stability, and engagement.

As a Keyholder
, you will support the store leadership team to ensure smooth store operations and deliver an exceptional customer experience every day. You’ll bring passion for fashion and customer service skills to create memorable moments for our clients, leading by example through opening/closing procedures, cash reconciliation, sales goal distribution, team motivation, and problem resolution.

• Lead and supervise the team when the Store Manager or Assistant Manager is absent.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.
• Address customer service issues promptly and professionally.
• Maintain high store standards, ensuring a welcoming and organized environment.
• Oversee stock replenishment to align with demand and visual standards.
• Support new hires and encourage team development, promoting a growth‑focused culture.
• Motivate the team to meet sales goals, fostering a results‑oriented environment.
• Create an inclusive, personalized shopping experience, welcoming clients to our collections.
• Guide clients through their shopping journey, meeting their unique needs.

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service and working in luxury retail.
• Knowledgeable and passionate about fashion trends.
• Excellent communication skills, with a friendly, approachable, and persuasive demeanor.
• Adaptable and open to pursuing a career in retail management.
• Social media presence is a plus but not required.
• Flexible availability, including evenings, weekends, and holidays, is required.

Generous Shopping Discount – 50% off Retail.

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team!