Dock & Door Sales Coordinator

Description SUMMARY

Administers the vendor and customer order process in support of field salespeople.

In order to facilitate the sales process, candidate must be able to multitask while dealing directly with manufacturers, sales representatives, customers, and leasing companies, as well as the aftermarket departments within our company. Candidate must have excellent customer service/people skills and a professional demeanor. Effective organizational, written, and oral communication skills required. Material handling or Dock and Door industry experience a plus.

• Knowledge and understanding of accounting principles such as GAAP.
• Interact with vendors by ordering equipment and follow up on delivery of orders
• Receipt-in equipment (retail order and warranty registration)
• Open and close service work orders
• Communicate closely with Sales Representatives and customers concerning the status of orders (ETA, etc.)
• Invoice equipment using NDS operating system
• Work with A/R to follow up on unpaid invoices
• Prepare documents for Sales Department
• Help with quotations for Sales Representatives as needed
• Maintain sales reports for management
• Financial analyst duties include verification of proper payments, verification of proper gross profit, and maintaining sales commission reports for management
• Assist in marketing duties as instructed by manager
• Act as a primary resource for calls, emails, and voicemails when Sales Representative is out of the office
• Provide sales support for overflow work from Sales Team when immediate assistance is required
• Required to favorably complete - pre-employment MVR, drug screen, background check and physical.

Must be proficient in Microsoft Office suite (with an emphasis in Excel and Power Point)

Prefer experience with SAP but not required

A high school diploma. Material handling, Dock and Door or heavy equipment industry experience a plus.

This position is in an office setting where the noise level is generally quiet to sometimes moderate if working near the shop area. Employee is occasionally required to stand; walk; sit; and reach with hands and arms. Employee must have normal manual dexterity and be able to effectively manipulate keyboard and phone. Specific vision abilities required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position with Atlanta Fork Lifts, Inc. This is not an exhaustive list of all duties and responsibilities. Atlanta Fork Lifts, Inc. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace