Account Manager - Hospital, State, Federal

How You'll Support Our Mission:

As an Account Manager for our Hospital sales division, you will be responsible for managing the ongoing relationships and upsell opportunities within our existing customer base in the hospital market. Additionally, you will focus on ensuring their continued success with ESO, engaging in networking and lead generation activities to develop sales pipeline and grow the existing business.

This role will report to our Director of Sales, East and will focus on customer targets through the East Coast, Southeast, Mid‑Atlantic. We will be looking for someone who resides within the territory and ideally is in close proximity to a major airport.

• Manage a sales pipeline for a territory of named accounts in the United States.
• Build and maintain relationships with key client decision makers and industry partners through consistent engagement and educate clients, agencies and partners on ESO products through meetings, sales presentations and engagement of subject matter experts.
• Develop and progress sales proposals that address the specific needs of the client.
• Accurately forecast sales opportunities.
• Lead and support contract negotiations; and manage pipeline and forecast in order to drive sales opportunities to closure against a sales quota.
• Work closely with stakeholders from the Hospital, State and Federal sectors.

• 2+ years in direct selling or account management role.
• Ability to meet and exceed quotas.
• A team enterprise sale mentality.
• The drive and ability to work at a fast‑growing company that adapts quickly.

• Competitive health plans (medical, dental, & vision insurance)
• PTO (starting at 20 days) & 12 company holidays
• 401(k) with company match
• Telemedicine service provided by ESO
• Savings accounts (FSA, HSA, DCA)
• Employee Assistance Program (EAP)
• Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
• Paid parental leave, new child program, & flexible parental return‑to‑work options
• Casual office environments and unlimited office snacks and drinks

ESO is a fast‑paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user‑friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.

At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.

All offers are contingent upon a successful background check.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non‑merit factor.

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