Digital Solutions Specialist, Connected Customer Solutions - Southeast

Straumann Group

Position Title:

Digital Solutions Specialist, Connected Customer Solutions – Southeast

Location:

Atlanta (GA), United States

Job Category:
Sales

We develop, manufacture, and supply dental implants, clear aligners, instruments, CAD/CAM prosthetics, and biomaterials used in esthetic dentistry and tooth replacement. The Digital Solutions Specialist (DSS) works under a unified ‘One Team’ structure, supporting all Straumann Group brands and expanding beyond product‑specific selling to a solution and workflow‑based consultative model.

• Achieve or exceed sales goals in an assigned region through effective selling and marketing of company products.
• Drive new leads, develop a strong sales pipeline, and implement strategies to increase short and long‑term market penetration.
• Co‑travel with local Territory Manager team to drive opportunities in the specified region.
• Execute product demonstrations live or virtually and lead digital event execution.
• Plan sales activity based on the defined sales process to ensure region meets or exceeds monthly and annual goals.
• Coach Territory Managers on digital solutions workflows and filter qualified digital leads.
• Support regional Territory Managers with quoting large digital solutions bundle proposals.
• Collaborate on regional team meetings and host business discussions to advance territory manager knowledge of positioning with clinicians and strategic accounts.
• Support the implementation of digital plans, product launches, key projects, and product testing in the field, serving as the local expert to DTMs & customers.
• Implement digital Lab Services strategic projects in close collaboration with area lab business development managers.
• Analyze customer digital business needs and opportunities, and plan to increase business flow.
• Develop and maintain relationships with key influential thought leaders to expand market share.
• Study and keep informed on company policies, new technologies, products, competitive activity, and other general information as necessary.
• Manage assigned geographical territory within allocated expense budget.
• Provide weekly, monthly, and quarterly revenue projections and input to annual sales forecast.
• General CRM activities using Straumann Group SAP CRM to plan and measure activities to current and prospective customers.
• Apply advanced sales knowledge to handle complex situations or accounts where existing methods may not apply.
• Support all Straumann Group brands under the unified CCS structure and shift focus from product‑only selling to solution and workflow‑based consultative selling.
• Act as a product‑neutral advisor to identify cross‑brand opportunities and integrated portfolio solutions.
• Drive adoption of digital workflows as a strategic differentiator against competitors.
• Participate in culture‑building initiatives, onboarding exercises, and other activities.
• Ensure adherence to new compensation structure and performance KPIs.
• Provide strategic business support to customers for efficiency and revenue growth consulting.
• Frequent travel, including overnight travel, is required and will vary based on specific territory.

• High School Diploma
• 3+ years of sales experience in high‑growth corporate markets.
• Valid, unencumbered driver’s license.

• Bachelor’s degree in any discipline.
• Proficient in CAD and planning software operation.
• Fluent in digital workflows such as IOS, 3D printing, and CAD/CAM milling.
• Proven track record of achieving sales targets and objectives.
• Prior sales experience with physicians as the principal point of contact.
• Effective communication skills with the ability to present and negotiate.
• Capable of working both collaboratively with team members within the region as well as independently.
• Confident in using different insights and adapting selling approach based on customers’ needs and situation.
• Maintains integrity, high ethics, and professional codes of conduct at all times.
• Able to deliver highly complex information in clear, structured, and compelling manner.
• Proficiency in consultative selling with knowledge of the Challenger technique or related method.
• Experience supporting…