Senior Manager, U.S. Merchant Business Development

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

The Senior Manager, U.S. Merchant Business Development is responsible for managing a portfolio of approximately 10-15 strategic merchant relationships across the industry verticals managed by the U.S. Merchant team. This role serves as a primary Visa relationship owner, responsible for driving revenue growth, expanding executive relationships, and aligning client priorities with Visa's broad portfolio of products and services. This position is well suited to an existing seller seeking to broaden their account ownership and selling experience, or to a commercially oriented professional with strong analytical or operational experience who is ready to transition into a front-line, client-facing sales role.

In addition to an assigned portfolio, the Senior Manager will maintain and actively pursue a prioritized list of high-potential opportunities that emerge throughout the fiscal year. These opportunities may span multiple industries and revenue streams and require close partnership with internal stakeholders to advance and close.

The Senior Manager will develop and execute account strategies that grow Visa payment volume and revenue through Visa products and value-added services, Debit Routing Agreements, co-brand opportunities, and Value-in-Kind engagements. This individual will represent Visa to client stakeholders, support commercial discussions, and coordinate cross-functional teams to deliver client and Visa objectives.

The role requires a proactive seller who can balance relationship management, pipeline development, and operational excellence while leveraging AI to improve sales productivity, portfolio management, and prioritization.

The Senior Manager will:

• Serve as the primary Account Executive and relationship owner for a portfolio of approximately 10-15 strategic merchant clients.
• Maintain and actively pursue a prioritized list of high-potential prospects outside the assigned portfolio, qualifying and advancing opportunities based on revenue potential, strategic value, and likelihood of execution.
• Develop and execute account plans that strengthen client relationships, expand executive engagement, and drive revenue growth.
• Prioritize client opportunities and allocate time and resources based on revenue potential, strategic value, and likelihood of execution.
• Build relationships across client organizations, including payments, finance, treasury, loyalty, digital commerce, and technology teams.
• Lead or support the negotiation, execution, and ongoing management of commercial agreements, including Debit Routing Agreements and other strategic revenue-generating partnerships.
• Own the end-to-end management of Value-in-Kind (VIK) across applicable accounts, including opportunity identification, client engagement, execution, activation, and measurement of business outcomes.
• Prospect, qualify, and advance co-brand credit and debit opportunities in partnership with issuer and internal Visa stakeholders.
• Drive sales of Visa products, value-added services, consulting, data, risk, acceptance, and emerging commerce solutions, including agentic commerce.
• Build and maintain a robust pipeline of opportunities while meeting revenue, product adoption, and portfolio growth objectives.
• Maintain high-quality account, contact, pipeline, forecasting, and opportunity records within Microsoft Dynamics (MSD) and other sales management tools, ensuring strong data integrity and reporting accuracy.
• Utilize AI-enabled sales tools, automation, and data insights to improve prospecting, client engagement, portfolio coverage, pipeline management, and scalable programs such as VIK.
• Coordinate cross-functional account teams to deliver a seamless client experience and maximize the value of Visa's relationship with assigned accounts.
• Provide strategic client, industry, and competitive insights to Visa leadership and product teams.
• Travel up to 20% of the time,…