Senior Manager, New Business Development

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description This is a senior commercial leadership role focused on driving new business growth and customer acquisition. You'll lead a team responsible for building pipeline, developing new customer relationships, and executing growth strategies across the U.S. market. The role combines people leadership, business development, strategic planning, and revenue ownership, offering strong visibility and influence within the organization.

Key Responsibilities May Include:

Lead, coach, and mentor a team of sales professionals to achieve individual and team sales targets, ensuring continuous growth and development.

Develop and implement comprehensive sales strategies focused on acquiring new business in high-potential sectors, ensuring alignment with corporate growth objectives.

Build and nurture strong relationships with key stakeholders and decision-makers to secure long-term partnerships and improve customer retention.

Manage and optimize sales funnels and pipelines, leveraging tools such as Salesforce for accurate forecasting and timely execution of sales initiatives.

Collaborate with cross-functional teams (Marketing, Finance, Supply Chain) to drive business growth and align on strategic objectives.

Conduct market analysis to identify emerging trends, assess competitive dynamics, and uncover new business opportunities for expansion.

Lead the negotiation of high-value commercial proposals and contracts, ensuring alignment with profitability goals and company policies.

Monitor and report on key performance indicators (KPIs) while providing data-driven insights and recommendations to senior leadership for continuous improvement.

About the Role We are seeking an experienced and driven commercial leader to lead a high-performing team focused on new customer acquisition and market expansion across the U.S. This role is responsible for developing growth strategies, building qualified sales pipelines, coaching business development professionals, and driving the successful conversion of new business opportunities.

The ideal candidate is a strategic thinker with a passion for developing people, identifying market opportunities, and delivering measurable business results. This is an excellent opportunity for a leader who enjoys building new relationships, creating growth strategies, and influencing commercial success.

What You'll DoLead, coach, and develop a team of Business Development Managers and Sales Development Representatives.

Drive new customer acquisition and market expansion efforts across targeted industries and customer segments.

Develop and execute prospecting and pipeline-generation strategies.

Partner with commercial leadership to identify and prioritize growth opportunities.

Analyze market trends and customer needs to uncover new business opportunities.

Build and maintain relationships with prospective customers, partners, and industry contacts.

Improve…