Account Manager – Healthcare

Description

Location:

Remote (U.S.) or Atlanta, GA (Midtown office)

Type:
Full-Time, Individual Contributor

Travel:
Up to 25% to customer sites, as needed

Reports to:

Chief Revenue Officer

Cognosos leads the market in delivering real-time asset location and tracking intelligence solutions. Our lightweight, flexible, and scalable platform deploys quickly both indoors and outdoors, delivering an unparalleled combination of price and performance across industries including healthcare, automotive, and logistics. We were recently named one of Atlanta's Top Places to Work by the Atlanta Business Chronicle. Learn more at

Cognosos is looking for an Account Manager to grow our relationships with hospital and health system customers. You will expand deployments across facilities and departments, identify and close upsell and cross-sell opportunities, and serve as a trusted advisor to clinical, operations, and IT leaders. You'll manage a book of 5-10 named health system accounts and partner closely with Customer Success, Sales Engineering, and Product to make sure every customer sees measurable impact on asset utilization, staff efficiency, and patient care operations.

• Account Growth: Develop and execute growth strategies to expand adoption across facilities, departments, and use cases within existing health systems.
• Executive Relationships: Build strong relationships with clinical, operations, biomed, IT, and executive stakeholders to understand their priorities and position Cognosos as a strategic partner.
• Pipeline Ownership: Own a pipeline of expansion opportunities from qualification to close, consistently meeting or exceeding revenue targets.
• Value Delivery: Track and communicate ROI and outcomes, including business reviews with health system leadership.
• Account Planning: Partner with Customer Success on account plans, stakeholder maps, account health, and renewal strategy.
• Book of Business: Manage a book of 5-10 named health system accounts, maintaining and improving overall customer health.
• Expansion Pipeline: Build net new pipeline within existing accounts by identifying new projects, facilities, units, and product opportunities.
• Customer Transitions: Take ownership of new healthcare customers as they move from evaluation to customer status, partnering with the sales team on a smooth handoff.
• Navigate Hospital Processes: Guide opportunities through hospital buying committees, value analysis, IT and security reviews, and procurement.
• Cross-Functional Collaboration: Work with Sales Engineering, Customer Success, and Product to deliver tailored solutions and bring customer feedback into the roadmap.

• Competitive salary and commission
• Unlimited vacation
• Full benefits program: health, dental, vision, 401(k) match, life and disability insurance
• Paid parking at our Midtown Atlanta office
• Opportunity for equity participation
• Parental leave
• Company contests and team outings

• 8+ years in enterprise account management or sales, with a proven track record of growing revenue within existing accounts.
• 3+ years selling to or managing hospital and health system customers.
• Understanding of hospital operations, clinical workflows, and how health systems evaluate and adopt technology.
• Exceptional communication, negotiation, and executive engagement skills.
  
  Familiarity with CRM platforms (such as Hub Spot) and structured sales methodologies (such as MEDPICC, Challenger, or SPIN).
• Ability to travel to customer sites up to 25%, as needed.

• Experience with RTLS, IoT, asset tracking, or other healthcare technology solutions.