Security Shift Supervisor - ED

Work Shift

Weekends

Work Day(s)

Monday, Saturday, Sunday

Shift Start Time

6:00 PM

Shift End Time

6:30 AM

Worker Sub-Type

Regular

Job Description

The Security Investigator at Children’s Healthcare of Atlanta plays a critical role in ensuring the safety and security of our patients, staff, and visitors. This position conducts thorough investigations into incidents, potential threats, workplace violence, and security breaches throughout the organization. The Investigator works closely with the security team, law enforcement, and other stakeholders to gather and analyze evidence, prepare reports, and recommend preventative measures.

In addition, the Investigator performs security officer duties, conducting regular patrols, monitoring surveillance systems, and responding to incidents and emergencies when not leading investigations.

Experience

• 4 years of experience in security, law enforcement, or military
• 1 year of investigation experience

Preferred Qualifications

• Bachelor’s degree preferred
• 3 years of healthcare experience preferred
• Professional Certified Investigator (PCI) certification through Advancing Security Worldwide (ASIS)

Education

• High school diploma or equivalent
• MASADA Defensive tactical training within 9 months of employment

Certification Summary

• Valid Georgia driver's license and insurable driving record
• International Association for Healthcare Security and Safety (IAHSS) Supervisor certifications within 1 year of employment
• Heartsaver or Basic Life Support (BLS) certification from the American Heart Association within 3 months of employment
• Marcus Crisis Prevention Program (MCPP) Tier 5, or equivalent, within 6 months of employment

Knowledge, Skills, and Abilities

• Ability to function independently with limited supervision
• In‑depth analysis and problem‑solving skills
• Empathic listening
• Alertness and observation
• Ability to write complete, accurate, and concise incident reports
• Sound judgment and confidentiality in handling of sensitive information
• Remain calm under stress
• Excellent written and oral communication skills
• Organizational skills
• Strong human relations and teamwork skills
• Personal motivation
• Knowledge of Microsoft Word and the use of a personal computer
• Strong investigative skills
• Flexible and responsive
• Discretion and professionalism
• Ability to drive and operate Children’s vehicles

Job Responsibilities

• Responsible for operating and driving Children’s vehicles throughout the organization as needed and to specified vendors or sites based on operational needs.

Investigation and Incident Response

• Conduct thorough investigations into incidents, including theft, assault, vandalism, and other security breaches.
• Respond promptly to security incidents, ensuring evidence is preserved and collected appropriately.
• Interview witnesses, victims, and suspects to gather detailed and accurate information.
• Collaborate with local law enforcement and other agencies as needed.

Report Preparation and Documentation

• Prepare detailed, accurate, and timely reports of investigations, including findings, evidence, and recommendations.
• Maintain comprehensive records of incidents and investigations, ensuring confidentiality and compliance with legal and Children’s Healthcare of Atlanta policies.

Risk Assessment and Prevention

• Analyze incident trends and identify potential security risks.
• Recommend improvements to security policies, procedures, and systems based on investigation findings.
• Conduct regular security audits and inspections to ensure compliance with safety standards.

Training and Collaboration

• Provide training and guidance to security staff on investigation procedures and evidence handling.
• Collaborate with hospital departments to enhance security awareness and protocols.
• Participate in security team meetings and contribute to strategic planning initiatives.

Compliance and Legal Adherence

• Ensure investigations are conducted in accordance with policies, state and federal laws, and regulatory agencies.
• Stay updated on legal requirements and best practices in security and investigation.

Patrol Duties

• Patrol assigned locations on foot or in a vehicle.
• Check and report irregularities related to security & safety, policy compliance, parking concerns, and…