SOC Flex Security Analyst

Join to apply for the SOC Flex Security Analyst role at Allied Universal

6 days ago Be among the first 25 applicants

Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

The SOC (Security Operations Center) Security Analyst will be assigned to furthering the security mission within the client’s Regional Security Operations Center (RSOC) and Global Security Operations Center (GSOC). The SOC Security Analyst is responsible for delivering operations within the GPS control room across all client sites in the respective region. They will work with the client’s leadership to ensure operational best practice to ensure the physical safety and security of our people, buildings, and assets.

As a SOC Security Analyst, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Location:

Atlanta, GA 30339
Pay: $23.00 Per Hour

Employment Type:

Part Time
Workdays Available:
Monday - Sunday
Shifts Available:
Must be flexible

• Provide customer service to our clients by carrying out safety and security procedures, site‑specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem‑solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site. Execute RSOC and GSOC standard operating procedures, operating the SOC, in shift patterns as required
• Provide a high level of service to local and remote client sites and staff with the emphasis on the security and safety of client staff, assets and information
• Monitor operational network video cameras; operate all SOC technologies including network video, access control, etc.
• Coordinate direct action and responses to incidents and alarm activation
• Compile reports for the SOC Shift Manager in order to share with GPS management on a daily/weekly/monthly basis; provide high quality written and verbal reports as and when required
• Take telephone enquiries; maintain accurate logs of events
• Actively monitor and respond to critical systems alarms such as physical security systems alarms, fire panels, etc.
• Deliver world‑class Global Security services by understanding and working closely with technical security implementations and incident management programs
• Serve as an initial point of contact in emergency situations which may affect the health and safety of employees
• Communicate effectively and appropriately with internal and external responders during critical incidents
• Foster cross organizational relationships to encourage risk information sharing across the business
• Provide exceptional customer service by anticipating needs, offering suggestions, and exceeding expectations
• Monitor several screens, systems, and events simultaneously, with the ability to shift priorities as needed

• Must possess a minimum of two (2) years of security operations experience or previous experience working in a Global Security, Command, or similar 24x7 operations center environment
• Must possess experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment, and triaging reports
• High proficiency in using IT applications, data entry and retrieval, and keyboard skills to a speed of at least 25wpm with at least 75% accuracy
• Basic knowledge of some technical elements associated with security systems such as IP networks, servers, LAN/WAN
• Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure
• Ability to remain calm under pressure and respond to incidents, particularly in emergencies, in a professional, resilient and timely manner with minimal supervision where appropriate
• Evidence of continuous professional development (CPD)
• Demonstrated ability to take…