Technician - Global Imports BMW

Technician - Global Imports BMW role at Momentum BMW

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards, and will oversee the work of any apprentice technician assigned to him/her.

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Notify service advisor immediately if additional work outlined is not needed or required.
• Notify service advisor immediately if repairs cannot be completed within the time promised.
• Document work performed.
• Road‑test vehicles when required or refer to the test technician, ensuring customer vehicles are not used for personal errands.
• Supervise work of any apprentice technicians as assigned.
• Attend factory‑sponsored training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean.
• Keep shop area neat, clean, and be able to account for all dealership‑owned tools at all times.
• Understand and follow federal, state and local regulations regarding the disposal of hazardous wastes.
• Follow all company safety policies and procedures, and immediately report any accidents to a manager or supervisor.
• Maintain high Customer Satisfaction Index (CSI).

• ASE or manufacturer training.
• High school diploma or equivalent.
• Valid driver’s license and a good driving record.
• Manual dexterity and good judgment.
• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre‑employment testing, including background checks, MVR, drug test, and valid driver license.

All your information will be kept confidential according to EEO guidelines.

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