Atlanta Community Service Specialist​/Rover; Multifamily & Affordable Housing

Columbia Residential is looking for a Community Service Specialist / Rover located in Atlanta, Georgia
to become a part of our team! As a member of the Columbia Residential family, you will become an integral contributor to fulfilling the mission and vision of the company.

Position Community Service Specialist:
Reports to Regional Service Manager:

POSITION SUMMARY
:

The Community Service Specialist / Rover performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Specialist is responsible for overseeing the physical property, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community.

JOB SPECIFIC

COMPETENCIES:

• Provides service to residents in a prompt, courteous, and professional manner
• Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders
• Follows up on work assignments for efficiency and thorough completion
• Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder
• Makes regular inspections of the community, notifies management of problems and recommends solutions
• Can identify and correct hazardous property conditions that could place the property in a liable position
• Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment
• Obtains competitive pricing on purchases, maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager
• Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals

POSITION

QUALIFICATIONS:

Education:

• High School Graduate or General Education Degree (GED) for consideration
• Some colleges or trade schools preferred

Certificates and Licenses:

• HVAC/Freon Recovery Certification
• CPO (Certified Pool Operator) and EPA Universal certificates preferred
• Valid Driver’s License

Experience/Specialized Knowledge:

• Minimum of three (3) years related experience
• Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work

Other Requirements:

• Completion of in-house training within the first 90 days of employment
• Passion – Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success
• Entrepreneurial Spirit – Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others

The Community Service Specialist / Rover may be required to assist in special projects or activities designated by the Company. This may include due diligence, property…