Program Consultant

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Job Title:

Program Consultant 1 - Parental Accountability Court Agency:
Department of Human Services Job Requisition  Shift: Day (United States of America) Compensation Details: $44,998.81 TO $59,143.36

Stronger Families for a Stronger Georgia.

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Program Consultant 1 - Parental Accountability Court, this position will report to the Parental Accountability Supervisor.

This position is located in Atlanta, GA (Fulton County) What we offer.

Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s). Under supervision, assists in the planning, coordination, organization and assessment of the development and implementation of a functional program including program evaluation, and program management.

Learns to oversee, develops, and implements policy, procedures and processes. Performs complex and comprehensive research.

• Works closely with the Performance Management Section to ensure that the Parental Accountability Court Program’s core work and activities follow procedures and ensures that the coordinators’ individual and team goals are met and exceeded in support of department and agency goals and objectives.
• Interacts with other agencies, the judiciary, local government and the local media to promote the Parental Accountability Court Program.
• Works In collaboration with legal system to ensure safety and achieve desired outcomes.
• Performs other professional responsibilities as assigned.
• Collects and analyzes data to identify problems, draw a hypothesis and solve problems. Serves as the data steward for the PAC program - This includes providing monthly data reports as needed, working with DCSS systems for resolutions, data cleaning and reporting on performance indicators, and other duties as assigned.
• Supervises and plans work of assigned staff & court functions, which includes all HR related tasks (approval of leave, time, and travel).
• Applies interpersonal and communication skills.
• Applies problem solving, analytical, computer, research, and documentation skills.
• Participates in organizing and structuring evaluation activities.
• Serves as subject matter expert.

• Evidence of exceptional critical thinking skills, good judgment and decision-making abilities to monitor and manage a caseload to ensure that child support obligations are met.
• Ability to use customer service skills to include active listening and negotiation ability.
• Excellent oral, written, presentation and interpersonal communication skills.
• Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically…