Technical Product Manager - Developer Productivity

Description

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating. We listen to our customers; it’s in our DNA.

We're evolving App Folio’s internal developer platform to support clear domain ownership and continuous delivery, so every team can build high-quality software quickly and confidently. The Developer Productivity team empowers engineers with scalable architecture, tools, and guidance that remove complexity and boost efficiency. We focus on high-leverage work, support a platform-first mindset, and step in to solve critical issues when no one else can.

The successful candidate will be instrumental in elevating our engineering velocity and experience by bringing to life a new Continuous Integration/Continuous Deployment (CI/CD) platform. Your mission is to identify and prioritize the most impactful developer experience challenges within our day-to-day development tools and processes, inspiring the team to deliver innovative solutions that empower product development teams to deploy hundreds of code commits weekly with increasing quality, speed, and happiness.

You will be the advocate for simplified and stabilized deployment experiences, partnering with fellow TPMs to establish documented frameworks and best practices, and collaborating closely with engineers across the organization to generalize their creative solutions, ultimately leading the charge towards true continuous deployment for all our product components.

We believe that a good leader is passionate about their thing and gets things done effectively by fostering healthy team dynamics. They work closely with engineers from product development teams and fellow platform teams to build and communicate platform features, priorities, and requirements. This is a high-visibility, hands-on position that requires commitment, ownership, flexibility, careful planning, and attention to detail, all with an engaging and personal approach.

And can we have some fun while we’re doing it? We think so.

• Work with engineering leaders and technical product managers (peers) from other business segments, to help shape the technical vision and execute on delivering customer value
• Lead use case development, requirements gathering, requirements analysis, and transform product and developer needs into strong platform concepts
• Innovate and improve the platform that internal developers use every day by promoting an ecosystem of developer tools and best practices so that the best technology is adopted to deliver customer value
• Own a platform product lifecycle from requirements gathering through production, delivery, and adoption
• Identify the right success metrics to evaluate platform impact, adoption, and developer experience improvements, ensuring that product decisions are data-informed
• Build business cases that address significant technology needs and efficiency opportunities, demonstrating how platform improvements can provide a competitive advantage. Can pitch on the “what” and “why”
• Provide technical expertise in identifying, evaluating, and developing solutions that are cost-effective and meet product development and business needs.
• Responsible for platform capabilities definition: necessary features and functionality, and the release criteria;
  Studies platform usability, analyzes technology trends to identify new opportunities for platform improvement
• Strives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our developers face and defining new opportunities to improve our developer experience
• Be the go-to source of knowledge for the benefits of adopting new platform capabilities
• Make trade-off decisions between possible and desirable, which requires a developed sense of what is technically feasible
• Engage frequently with product development and fellow platform teams: facilitate…