Senior Associate Software Engineer Salesforce Business Analyst

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Independently analyzes business needs, defines requirements, configures Salesforce and integrated third-party solutions, and resolves complex issues to support business objectives. Emphasizes delivering scalable, high-quality capabilities through business analysis, user story development, platform configuration, testing, and lifecycle management. Collaborates with business stakeholders, vendors, and cross-functional teams to implement and optimize Salesforce and related applications while driving continuous improvement and user adoption.

• 1. Designs, develops, tests, and maintains software components and services that address defined business and user requirements within an assigned technical domain.
• 2. Implements well-scoped features and enhancements using established coding standards, architectural patterns, and development best practices.
• 3. Contributes to the reliability, scalability, and performance of applications by writing high-quality, maintainable code and participating in peer code reviews.
• 4. Collaborates with cross-functional technical teams to execute planned technical initiatives and deliver solutions on schedule.
• 5. Troubleshoots, debugs, and resolves software defects and production issues within area of responsibility, applying root-cause analysis as needed.
• 6. Participates in the full software development lifecycle, including requirements refinement, design discussions, development, testing, deployment, and support.
• 7. Applies secure coding practices, testing strategies, and documentation standards to ensure software quality and compliance with team guidelines.
• 8. Leverages existing frameworks, tools, and technologies to build and enhance applications across relevant technology domains.

Required Qualifications

• 1. Bachelor’s degree and 3 years of experience or equivalent education and software engineering training or experience.
• 2. In-depth knowledge of information systems with the ability to identify, apply, and implement IT best practices.
• 3. Understanding of key business processes and competitive strategies related to the IT function.

• 1. Perform business process analysis and lead requirement gathering.
• 2. Perform configuration in Salesforce of all declarative functionality including complex validation rules, Lightning Record Pages, and Flows.
• 3. Document and explain requirements in story format in accordance with best practices.
• 4. Develop clear and complete Acceptance Criteria for testers covering positive, negative, and regression scenarios.
• 5. Independently design solutions for low to medium complexity projects and collaborate on solutions for high complexity and integration projects.
• 6. Lead medium and high complexity projects from initial kickoff through delivery.
• 7. Troubleshoot escalated production issues within Salesforce and coordinate with teams supporting integrated applications.
• 8. Conduct data exports, analysis and updates using a variety of tools including Dev Console, Workbench, and Data Loader.
• 9. Work in an Agile environment as an active participant and leader of daily standups, refinement sessions, and retrospectives.

• Previous experience in the banking or financial services industry.
• Experience working in Agile development environments.
• Experience leveraging AI for solution development.
• Experience implementing third-party software such as Eloqua, Highspot, and Seismic.
• Experience with third-party Salesforce solutions such as Conga, Nintex Drawloop, and Form Assembly.

General Description of Available…