Forward Deployed Agent Builder; Hybrid

Purchasing Power is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings (NYSE: PRG), a Fin Tech holding company with more than 20 years of experience, we’re focused on building simple, responsible financial solutions that put people first. PROG Holdings’ portfolio includes Progressive Leasing, a market leader in lease-to-own solutions, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform - all united by a commitment to innovation, access, and meaningful impact.

We are currently hiring a Forward Deployed Agent Builder to work directly with our business and product teams to design, build, and deploy AI agents that solve real-world workflows. This role sits at the intersection of agent engineering, product thinking, and stakeholder communication - translating complex business problems into intelligent, scalable AI solutions. You will play a critical role in accelerating our AI-first strategy by delivering agents that create immediate and measurable impact across the organization.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. This is a hybrid role that requires in-office presence in Atlanta, Georgia.

An AI-first Fin Tech organization on a mission to make everyday purchases accessible through innovative lease-to-own solutions. We move fast, think big, and build with purpose. Our teams are empowered to experiment and deploy intelligent systems that create real value - from customer-facing products to internal operations. We believe the future of work is agentic, and we are actively building it.

A builder who thrives at the intersection of business and technology. You are equally comfortable whiteboarding a workflow with a product manager and writing production-grade agent code. You have deep hands-on experience with agent frameworks and multi-agent architectures, and you know how to design AI experiences that people actually want to use. You communicate clearly, move quickly, and care about outcomes over outputs.

• Partner with business and product teams to frame complex problems and translate requirements into agent workflows, tools, and data architectures
• Design and build agent workflows using Lang Chain and Lang Graph, including multi-agent architectures such as ReAct and supervisor models
• Architect and implement end-to-end RAG pipelines using Copilot, integrating with vector databases including Pinecone, Qdrant, Weaviate, and pgvector
• Build and optimize short-term and long-term memory systems, managing context handling and continuity across agent interactions
• Integrate agents into enterprise systems via APIs, MCP, and platform connectors
• Develop business application agents using Copilot Studio, Power Automate, and Power Apps, with integrations into Microsoft Graph, Teams, and Share Point
• Design intuitive, usable AI experiences with a strong product and UX mindset
• Optimize agent performance for latency, cost, and accuracy; apply observability and evaluation tools to measure and improve outcomes
• Communicate solutions clearly to both technical and non-technical stakeholders

• Hands-on experience with agent frameworks, including Lang Chain and Lang Graph
• Proficiency designing and implementing multi-agent systems and architectures
• Experience building RAG pipelines and working with vector databases
• Strong API integration skills and familiarity with enterprise systems
• Comfort with observability and evaluation tooling for AI systems
• Excellent communication skills and a product design sensibility
• Experienc…