Senior Software Engineer

About NCR VOYIX

As a Senior Software Engineer at NCR VOYIX, you will play a key role in building and evolving our next-generation observability and monitoring platform. This role is focused on developing software systems that collect, process, and analyze telemetry and monitoring data across distributed cloud environments. You will design and build scalable services primarily in Go, develop integrations with cloud and observability platforms, and help create an internal monitoring ecosystem that delivers actionable insights into application and infrastructure performance.

The ideal candidate combines strong software engineering fundamentals with hands-on experience in cloud infrastructure, observability, telemetry data collection, and code instrumentation. This is an opportunity to influence the architecture of a strategic platform used to monitor and improve the reliability, performance, and scalability of critical systems.

• Design, develop, test, and deploy scalable software applications and platform services primarily using Go.
• Build and enhance software components responsible for collecting, processing, and exporting observability and telemetry data across multiple systems and platforms.
• Develop and maintain services that integrate with cloud-native monitoring solutions, internal SRE tooling, and Google Cloud Platform (GCP) observability services.
• Create and enhance a monitoring and observability platform that provides actionable insights into application health, performance, reliability, and user experience.
• Implement instrumentation within applications and services to generate meaningful metrics, traces, and logs that support operational excellence and system visibility.
• Collaborate closely with Site Reliability Engineering (SRE), Product, Operations, and Engineering teams to define observability requirements and deliver scalable solutions.
• Design and develop APIs, plugins, and integrations that support telemetry collection and observability workflows.
• Participate in architectural discussions involving distributed systems, cloud infrastructure, and monitoring technologies.
• Troubleshoot and resolve complex performance, scalability, and reliability issues across cloud-based environments.
• Mentor junior engineers through technical guidance, code reviews, and engineering best practices.
• Implement CI/CD pipelines and automated testing strategies to improve software quality and deployment efficiency.
• Stay current on emerging trends and technologies related to observability, cloud-native architectures, infrastructure monitoring, and software reliability engineering.

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
• 5+ years of professional software development experience building scalable applications and services.
• Strong proficiency in Go (Golang) with demonstrated experience designing, developing, and maintaining production-grade applications.
• Deep understanding of Go development best practices, including concurrency, performance optimization, testing, and code quality.
• Experience developing cloud-native applications in Google Cloud Platform (GCP), AWS, or Azure environments.
• Working knowledge of cloud networking concepts, including VPCs, networking fundamentals, and distributed system architecture.
• Experience building and consuming RESTful APIs and microservices.
• Strong understanding of observability concepts, including metrics, traces, logs, telemetry pipelines, and monitoring architectures.
• Experience instrumenting code and applications using observability frameworks and standards such as Open Telemetry or similar technologies.
• Experience working with telemetry data collection, aggregation, and analysis.
• Familiarity with modern observability and monitoring platforms such as Grafana, Prometheus, Datadog, New Relic, Dynatrace, Google Cloud Operations Suite, or related technologies.
• Experience working alongside Site Reliability…