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ServiceNow Developer

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: JPS Tech Solutions Pvt Ltd
Full Time position
Listed on 2026-10-30
Job specializations:
  • Software Development
    Software Engineer, Senior Developer, Javascript, Computer Software / Middleware
Salary/Wage Range or Industry Benchmark: 110000 - 170000 USD Yearly USD 110000.00 170000.00 YEAR
Job Description & How to Apply Below
Job Summary

We are seeking an experienced Senior Service Now Developer to design, develop, enhance, and support enterprise Service Now applications and platform capabilities. The ideal candidate will have strong hands-on Service Now development experience, App Engine Studio expertise, integration skills, and the ability to provide technical guidance and mentorship.

Key Responsibilities
  • Design, develop, test, and deploy Service Now applications and enhancements across multiple environments.
  • Build and maintain custom applications using App Engine Studio and scoped applications.
  • Develop server-side solutions using Script Includes, Business Rules, Scripted REST APIs, and Glide Record.
  • Configure Flow Designer, reusable actions, subflows, and automation workflows.
  • Develop role-based user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder.
  • Implement inbound and outbound integrations using REST APIs, Integration Hub, JSON, and other integration patterns.
  • Apply ACLs, role hierarchies, security controls, naming standards, and platform governance best practices.
  • Troubleshoot production issues, optimize application performance, and support platform upgrades.
  • Translate business requirements into scalable, secure, and upgrade-safe technical solutions.
  • Participate in Agile ceremonies, sprint planning, backlog refinement, and change review processes.
  • Review development work and ensure compliance with Service Now development and security standards.
  • Create technical documentation, implementation guides, architectural documentation, and operational runbooks.
  • Mentor developers and provide technical guidance on Service Now development standards and best practices.
Required Skills
  • 5+ years of hands-on Service Now development experience in enterprise environments.
  • 3+ years of experience building and supporting custom applications using App Engine Studio.
  • Strong experience with Script Includes, Business Rules, Scripted REST APIs, and Glide Record.
  • Advanced knowledge of Flow Designer and Service Now automation capabilities.
  • Experience with Configurable Workspace and UI Builder.
  • Strong understanding of ACLs, roles, permissions, and Service Now security.
  • Experience developing REST-based integrations and JSON data exchanges.
  • Experience with Service Now platform governance, development standards, and upgrade-safe application design.
  • Strong troubleshooting, analytical, documentation, and problem-solving skills.
  • Experience working in Agile or sprint-based development environments.
Preferred Qualifications
  • Service Now Certified System Administrator (CSA).
  • Service Now Certified Application Developer (CAD).
  • ITIL 4 Foundation or equivalent ITSM experience.
  • Experience with Platform Analytics, indicators, breakdowns, and dashboards.
  • Experience with Integration Hub and advanced integration patterns.
  • Bachelor’s degree or higher in Information Technology, Computer Science, or a related field.
  • Experience mentoring developers and providing technical leadership.

Local candidates strongly preferred.

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