Account Manager: Truckload

RS Group/Staton Logistics is a leading provider of comprehensive logistics solutions dedicated to delivering top‑note services to our clients. As a Logistics Coordinator/Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our clients.

• Account Management
  • Develop and maintain strong relationships with clients to understand their logistics needs and expectations.
  • Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
  • Monitor and manage client accounts to ensure high levels of satisfaction and retention.
• Logistics Coordination
  • Plan, coordinate, and oversee logistics operations in the Truckload team.
  • Ensure timely and accurate delivery of goods to clients, optimizing routes and transportation methods.
  • Collaborate with internal teams.
• Problem Solving and Issue Resolution
  • Proactively identify potential issues in operations and implement effective solutions.
  • Handle any logistics‑related problems that arise, ensuring minimal disruption to client services.
  • Communicate effectively with clients regarding any changes or delays in delivery schedules.
• Data Management and Reporting
  • Maintain accurate records of all logistics activities.
  • Generate regular reports on logistics performance and present findings to management and clients.
  • Utilize logistics software and systems to track and manage shipments, ensuring data integrity.
• Continuous Improvement
  • Stay up‑to‑date with best practices in logistics and supply chain management.
  • Identify opportunities for process improvements and implement changes to enhance service quality.
  • Participate in training and development programs to continuously improve skills and knowledge.

• Proven experience in logistics coordination and account management, preferably in a third‑party logistics (3PL) environment.
• Strong understanding of logistics operations, including transportation, warehousing, and distribution.
• Strong problem‑solving skills and the ability to handle multiple tasks simultaneously.
• Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint).
• Detail‑oriented with strong organizational skills and the ability to work under pressure.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
  
  A supportive and collaborative work environment.
• The chance to be a part of a dynamic and growing company in the logistics industry.