Dispatcher​/Fleet Manager

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Introduction
A trucking dispatcher is a person who coordinates and manages the movement of freight and drivers for a trucking company. They are responsible for finding and assigning loads, planning routes, tracking deliveries, communicating with drivers and customers, and handling any issues or emergencies that arise along the way. A trucking dispatcher is a vital link in the supply chain, as they ensure that the cargo is delivered safely, efficiently, and on time.

Roles and Responsibilities

• Safely and efficiently manage CDL Class A and Box Truck Drivers to transport goods and materials.
• Planning and optimizing routes for drivers, considering factors such as traffic, weather, road conditions, fuel costs, and hours of service regulations
• Monitoring and tracking the status and location of drivers and shipments using GPS, electronic logging devices, or phone calls.
• Communicating with drivers and customers, providing them with updates, instructions, and feedback.
• Resolving any problems or issues that arise during the transportation process, such as delays, breakdowns, accidents, or customer complaints. This is a 24/7 responsibility and can expect calls and or texts on the weekends or evenings.
• Maintaining records and documentation of the transportation operations, such as invoices, bills of lading, driver logs, and fuel receipts.
• Monitoring truck repairs and ensuring their regular maintenance
• Upload all documentation to clients, such as photographs of deliveries or inbound freight issues.
• All paperwork must be entered into the TMS.
• Reviewing driver’s logs, including dispatch calls and arrival times.
• Ensuring compliance with federal, state, and local laws and regulations, as well as company policies and procedures.
• Comply with all company safety policies, procedures, and rules.
• Participate in safety meetings and training.

Introduction
A trucking dispatcher is a person who coordinates and manages the movement of freight and drivers for a trucking company. They are responsible for finding and assigning loads, planning routes, tracking deliveries, communicating with drivers and customers, and handling any issues or emergencies that arise along the way. A trucking dispatcher is a vital link in the supply chain, as they ensure that the cargo is delivered safely, efficiently, and on time.

Roles and Responsibilities

• Safely and efficiently manage CDL Class A and Box Truck Drivers to transport goods and materials.
• Planning and optimizing routes for drivers, considering factors such as traffic, weather, road conditions, fuel costs, and hours of service regulations
• Monitoring and tracking the status and location of drivers and shipments using GPS, electronic logging devices, or phone calls.
• Communicating with drivers and customers, providing them with updates, instructions, and feedback.
• Resolving any problems or issues that arise during the transportation process, such as delays, breakdowns, accidents, or customer complaints. This is a 24/7 responsibility and can expect calls and or texts on the weekends or evenings.
• Maintaining records and documentation of the transportation operations, such as invoices, bills of lading, driver logs, and fuel receipts.
• Monitoring truck repairs and ensuring their regular maintenance
• Upload all documentation to clients, such as photographs of deliveries or inbound freight issues.
• All paperwork must be entered into the TMS.
• Reviewing driver’s logs, including dispatch calls and arrival times.
• Ensuring compliance with federal, state, and local laws and regulations, as well as company policies and procedures.
• Comply with all company safety policies, procedures, and rules.
• Participate in safety meetings and training.

Skills and Qualifications

• Minimum:
  High School diploma or GED Certification
• Minimum: 2 years of experience (3-5 years preferred) in the transportation industry, as a dispatcher, or a customer service representative.
• Knowledge of the trucking industry, including the types of freight, equipment, and regulations (DOT, NAFTA, CSA, federal and local laws).
• Knowledge of Box…