Ocean Export Coordinator

Mallory Alexander International Logistics, a global third-party logistics company (3PL) headquartered in Memphis, TN, has an immediate opening for a Logistics Professional to join our team.

• Select shipment routes based on the nature of goods shipped, transit times, or security needs.
• Classify goods according to Schedule
  
  B.
• Determine efficient and cost-effective methods of moving goods in accordance with rate explorer, tariffs, FMC, and other regulatory requirements.
• Arrange special transport of cargo as necessary or requested by customers.
• Provide quotes to internal and external customers based on shipment characteristics, service level, and port requirements.
• Calculate weight, volume, or cost of goods to be moved.
• Coordinate container loading, including live load, drop and pick up, and drayage.
• Coordinate movement of shipments to port via rail or truck.
• Arrange bookings with steamship lines via phone, internet, or portals.
• Produce and transmit shipping instructions to steamship lines.
• Obtain or arrange cargo insurance.
• Pay or arrange for payment of freight, insurance fees, or other charges.
• Communicate with vendors.
• Track and trace shipments en route to ports and with steamship lines.
• Communicate and follow up with customers regarding complaints, questions, and other special instructions.
• Prepare customer invoicing and consol billing, ensuring rates applied meet FMC Rules.
• Prepare documentation meeting all documentary requirements for entry into foreign commerce.
• Coordinate destination delivery or storage arrangements with Foreign Agent Network.
• Negotiate with bank Letter of Credit shipments including documentation.
• May perform import duties as needed.

• Preferred:
  Bachelor’s Degree in Business or Logistics (not required).
• Preferred:
  Cargowise knowledge.
• Required:
  
  3‑5 years of experience in transportation and international logistics, with export experience preferred.
• Required:
  
  Minimum 3 years of high‑level customer service experience.
• Required:
  
  Strong communication skills, including the ability to respond quickly to requests for assistance or information.
• Required:
  
  Ability to organize and prioritize workload and meet deadlines.
• Required:
  
  Demonstrated critical thinking skills and a process‑oriented approach.

Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With more than 10 facilities in the U.S. and 3 in Asia, we support manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo. We proudly offer competitive compensation, robust benefits and a family‑friendly environment where employees can make a tangible impact on our customers’ experience.