Business Analytics Lead Analyst – Product & Portfolio Analytics

Responsibilities

• Lead product and portfolio analytics for key USCC partnership card portfolios, providing performance insights, forward‑looking trends, and strategic recommendations to increase acquisition volumes and accelerate growth.
• Build diagnostics frameworks and analytical insights to map underlying drivers, emerging risks and opportunities to drive growth.
• Design next generation KPIs that summarize and inform both expense and revenue opportunities.
• Drive efforts on ad hoc, time‑sensitive exploratory data analysis, confirmatory data analysis and/or qualitative analysis to provide additional insights and context on outlooks, underlying conditions driving current acquisition outlook and trends.
• Identify data patterns and trends, and provide insights to enhance business decision‑making capability in business planning, process improvement, solution assessment, etc.
• Coordinate data gathering from external sources to inform analysis, and ensure that data is provided to appropriate teams to drive other analytic responsibilities.
• Cross‑functional collaboration and drive programs to logic closure by identifying and rallying relevant teams, building consensus with functional and senior stakeholders and implementing recommendations.
• Work with marketing, finance, and risk teams to optimize, enhance, and expand programs to drive new accounts application efficiency relative to retail transactions.
• Partner with the portfolio Chief Analytics Officers to deliver analytic solutions to business initiatives.
• Work with local and offshore resources and provide analytic leadership and project management.
• Support Business and Global Data Analytics functions in Audits and Business Control activities.
• Appropriately assess risk in all business decisions, safeguarding Citigroup's reputation, clients, and assets through strict compliance with laws and policies, ethical conduct, and transparent reporting of control issues.
• Document data requirements, manage data collection, processing, and cleaning, and perform exploratory analysis using statistical models, algorithms, and visualization.

• 6-10 years of experience
• Working experience in a quantitative field, Financial/Credit Card industry
• Demonstrated ability in data retrieving and manipulation as well as proficient analytical skills
• Excellent analytic ability and problem‑solving skills
• Proficient in Microsoft Office including excellent MS Excel skills to develop analytic presentations
• Excellent communication and interpersonal skills, be organized, detail oriented, and adaptive to matrix work environment