Senior Product Manager – Platform

Responsibilities

• Own the end-to-end product lifecycle for complex technical products and platform capabilities, ensuring alignment with business objectives, customer needs, technical feasibility, and user experience goals.
• Conduct market, customer, and stakeholder research to identify opportunities and inform product strategy, roadmap planning, prioritization decisions, and future product investments.
• Partner with Engineering, Architecture, UX, Operations, and business stakeholders to drive technical delivery, product releases, and continuous product improvements.
• Analyze customer feedback, usage metrics, operational data, and business outcomes to prioritize features, evaluate tradeoffs, assess risks, and support data‑driven decision making.
• Manage product backlogs, define requirements, support Agile ceremonies, and collaborate with development teams to maintain efficient delivery and address technical debt.
• Collaborate with stakeholders to validate product concepts, user experiences, and business requirements through rapid prototyping, iterative product discovery practices, and ongoing stakeholder engagement.

• Bachelor's Degree plus 7 years of related work experience OR Advanced Degree with 5 years of related work experience.
• Acceptable areas of study include Computer Science, Engineering, Information Technology, related technical disciplines, or equivalent practical experience.
• 6+ years of experience in hands‑on technical writing, production code, solution engineering, or technical architecture in a large‑scale company/application/product environment.
• 7+ years of relevant Product Management experience in an agile software product development environment.
• Advanced level understanding of customer experience.
• Proficiency in Agile Methodology, Backlog Management, Customer Centricity, Data Analysis, Problem Solving, Product Roadmap development, and Strategic Alignment.
• Strong skills in Solution Architecture Design, Technical Design Documentation, and Technical Writing.
• Preferred Experience:
  
  employee experience platforms, intranet solutions, community platforms, personalized digital experiences, headless CMS platforms, content management systems, digital experience ecosystems, AI‑assisted prototyping, product discovery, or requirements validation tools, personalized content, audience segmentation, or digital engagement experiences.
• Certifications:
  
  Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), PMI‑ACP.
• At least 18 years of age.
• Legally authorized to work in the United States.