Call Center Outbound Business Account Representative

Why consider this job opportunity:

• Comprehensive medical, dental, and vision plans starting on your first day
• Competitive 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Annual tuition reimbursement of up to $5,250 in the first year
• Up to $75 a month towards cable and internet services
• Opportunities for career advancement and recognition within a collaborative work environment
• Commitment to diversity and inclusion, fostering a supportive workplace culture

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
• Problem-solve and provide solutions to encourage customer commitment

• Proactive approach to customer engagement and sales
• Previous outbound telemarketing experience in a call center is preferred
• Ability to engage customers and drive conversations towards closing sales
• Three to six months of related experience and/or training
• Associate's degree or higher is preferred

• Experience in a similar sales role or customer service environment
• Strong interpersonal and communication skills
• Familiarity with Sales Force or similar CRM systems
• Demonstrated ability to work well in a team‑oriented setting
• Commitment to community involvement and customer satisfaction

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.