Manager, Office

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us.

We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

Task responsibilities include:

• Coordinate office activities including scheduling appointments, delegating work, providing information to callers, taking notes, and otherwise relieving the Department Head of clerical administrative and business-related details.
• Take notes on computer and/or transcribe from voice recordings involving standard business vocabulary on highly confidential company matters.
• Compose and type routine or complex correspondence and reports from rough drafts, editing format, grammar, punctuation or spelling as needed.
• Establish, maintain and when necessary, revise department filing system.
• Screen telephone calls and visitors, ascertaining who can be redirected to subordinate management.
• Provide information to callers, including senior management and key external sources, which requires a comprehensive knowledge of company policies, practices and operations.
• Perform a broad range of administrative details of a highly confidential nature on a regular basis, requiring initiative and judgment to make independent decisions for which probably errors could result in unnecessary costs.
• Maintain calendar for the Department Head, regularly arranging for meetings, conferences, and appointments.
• Arrange hotel and travel accommodations.
• Open and review all mail directed to the Department Head.
• Compose responses to routine inquiries, delegate items to subordinate managers and forward appropriate items to the Department Head.
• Follow up on all assignments delegated to subordinate managers as to status, expected completion date, etc.
• Record minutes of staff meetings; distribute to appropriate personnel.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Perform all other related and compatible duties as assigned.

• High School diploma or GED with one (1) to two (2) years of related experience and/or training or an equivalent combination of education and experience.
• Prior supervisory experience preferred.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, etc.

• Medical
• Dental
• Vision Prescription
• Life
• Accident
• Pet Legal
• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals
• Free Uniforms
• Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Salary starting at $50,000

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007 - the first transaction of its kind by a Native American tribe.

Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!