Front Desk Agent
Listed on 2026-08-20
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Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Front Desk Agent
A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino. Responsibilities include exhibiting conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Provides professional, attentive service to all marina guests. Assists in answering guests' inquiries concerning accounts and general hotel information. Registers guests, assigns slips, receives and disseminates guests' messages and mail. Also responsible for posting to guest accounts as appropriate. Secures bank, makes change, accepts payments from guests in settlement of accounts, and deposits as per established policies and procedures.
Other duties as assigned.
Qualifications:
High School Diploma required. Prior computer experience required. Two or more years of office administration experience preferred. Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time.
Posted Salary Range USD $17.00 - USD $17.00 /Hr. Tipped Position This position does not earn tips
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