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IGaming Customer Support Specialist II

Job in Atlantic City, Atlantic County, New Jersey, 08400, USA
Listing for: Theoceanac
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 32000 USD Yearly USD 26000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: iGaming Customer Support Specialist II – Payments & Benefits

The Oceanac is seeking a Customer Service Representative II to join its iGaming support team in Atlantic City. You will assist players through chat, phone, and email, handling payments and risk-related reporting to protect both players and the business.

Responsibilities include resolving payment issues, promoting promotions, bonuses, and loyalty programs, and maintaining high service standards in a fast-paced casino environment.

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