Concierge

Job Summary

A Concierge is a customer service employee who works in a hotel, shopping mall, or even in somecorporate office settings. They are the visible point person for the business enterprise and are thereto be available to guests/customers at all times. They may be considered to be upscale, high-endinformation desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions.

They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest’s dry cleaning is picked up or dropped off.

Duties include but are not limited to:

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  · Welcomes guests/new customers to facility.
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  · Performs various administrative/managerial tasks in support of facility's mission.
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  · Creates a positive experience for guests by attending to needs and answering questions.
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  · Other duties as assigned.

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  · Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
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  · Professional communication skills (phone, interpersonal, written, verbal, etc.).
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  · Professional customer service skills.
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  · Self-motivated, proactive, detail oriented and a team player.
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  · Time management and time critical prioritization skills.

Front Desk Floater position.

Available Shifts are :

Thursday: 4:00 PM–12:00 AM

Friday: 4:00 PM–12:00 AM

Saturday overnight into Sunday

Sunday overnight into Monday

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  · High school diploma High School Diploma or GED Required
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  · 0 – 3 years of directly related or closely related experience