Cutover Support Specialist; Senior Field Technician * VCS
Listed on 2026-02-16
-
Engineering
Systems Engineer, Technical Support -
IT/Tech
Systems Engineer, Technical Support
Cutover Support Specialist (Senior Field Technician
* VCS)
United States, New Jersey, Atlantic City
Feb 10, 2026
Job Location s: US-MD-Bethesda | US-NJ-Atlantic City | US-IL-Chicago | US-TX-Dallas | US-NY-New York | US-GA-Atlanta | US-OK-Oklahoma City | US-WA-Seattle | US-CA-Los Angeles
Requisition :
Position Category:
Information Technology
Clearance:
Public Trust
- Lead and support site surveys, site preparation, and system installation activities
- Execute and support VCS system cutovers from legacy voice platforms to next‑generation systems
- Perform decommissioning of legacy voice communication systems
- Conduct independent system testing and validation to confirm:
- Power installation compliance
- Cabling integrity and standards adherence
- Equipment and site specification alignment
- Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
- Use diagnostic tools to identify and resolve voice, network, and hardware faults
- Support preventive maintenance and system health checks
- Provide on‑site customer support and end‑user orientation/training as needed
- Maintain accurate technical documentation, service reports, and cutover records
- Ensure compliance with safety protocols, site security, and operational standards
- Coordinate closely with engineers, program teams, and other field technicians during deployment activities
- Minimum of 12 years experience with BS/BA;
Minimum of 10 years with MS/MA;
Minimum of 7 years with Ph.D., 16 years in lieu of degree - The candidate will need to be able to obtain a public trust clearance
- Hands‑on experience with VCS systems or similar mission‑critical voice platforms
- Experience supporting system cutovers, migrations, or technology refresh efforts
- Knowledge of:
- Telecommunications infrastructure
- VoIP technologies
- Cabling standards and power validation
- Networked voice systems
- Strong troubleshooting and root‑cause diagnostic skills
- Experience using test equipment and diagnostic tools in field environments
- Familiarity with operational environments where uptime and reliability are critical
- Excellent technical problem‑solving ability
- Strong customer service and communication skills
- Ability to work independently in remote field locations
- Strong documentation and reporting discipline
- High attention to detail and adherence to procedures
- Effective time management and ability to meet deployment timelines
- Team‑oriented mindset with ability to collaborate across technical disciplines
- Field‑based role supporting operational and technical sites
- Extensive travel (up to 95%)
- Work may occur in active operational environments requiring strict adherence to procedures and standards
Peraton is a next‑generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace.
The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit to learn how we're keeping people around the world safe and secure.
$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEOEEO:
Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
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