Casino Supervisor; Part-Time

Casino Supervisor

The Casino Supervisor is responsible for the successful operation of the Table Game area, assuring game protection and that guests have a favorable gaming experience. Responsibilities include exhibiting conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Directly supervises operation and conduct of CRAPS, BLACKJACK, ROULETTE, CARIBBEAN STUD POKER, LET IT RIDE, THREE CARD POKER, BACCARAT, PAI GOW TILE, and PAI GOW POKER games. Settles disputes which might arise at gaming tables between customers and dealers. Directly supervises the operation and conduct of the number and type of table games.

Responsible for providing on the job training, including service enhancement techniques. Responsible for assigning and/or reassigning dealers to other games in the event of a game closure, patron complaint, or performance issues. Responsible for enforcing company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices. Accountable for the development and performance of dealers, including the issuance of annual performance evaluations.

Responsible for rewarding dealers with commendations and making recommendations for Employee Recognition programs. Settles customer disputes which may arise at gaming tables. Ensures compliance with CCC / DGE regulations, company policies & procedures and internal controls. Perform other duties as assigned.

Qualifications include being knowledgeable of all casino game rules and regulations for game(s) under supervision. Two (2) or more year's total experience as a dealer, box person, floor person, pit manager, or instructor in a licensed New Jersey gaming school. Strong supervisory skills. Must be knowledgeable of all casino games rules and Casino Control Commission regulations for game(s) under supervision. Strong supervisory skills, and must possess demonstrated leadership ability among peers.

What we offer you includes Paid Time Off, opportunities for advancement, a positive and respectful work environment where diversity is valued, generous employee discounts on dining, retail, amusements, and hotels, and community volunteer opportunities.