Convention Houseperson Wcc Harrah's Atlantic

Reports To Supervises

Houseperson Convention Lead

• Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments.
  
  Speaks positively about the company, co-workers and guests.
• Responsible for setting up all function rooms according to specifications on convention/group resumes and banquet event order function sheets. Ensures tablecloths set for meeting functions are acceptable. Maintains an adequate supply of ice, glasses, etc. at meeting functions. Breaks down room and removes equipment or supplies to the appropriate storage facility. Provides prompt service for removal of used glasses at meeting functions.
  
  Maintains proper storage of meeting and banquet equipment. Reports any discrepancies or repairs to the Lead Convention Houseperson. Maintains all function rooms and storage areas in a clean, orderly fashion; including all walls, rugs, brass, tables, chairs, speaker platforms and other equipment used for banquet functions. Operates motorized vehicles, e.g. electric pallet jack, electric forklift.

Physically strong, able to lift. Experience not required.

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."

$22.50 PER HOUR

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit.

As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.