Supervisor Steward Shift Caesars Atlantic

Position: Supervisor Steward Shift - Full Time ( Caesars Atlantic City )
ESSENTIAL FUNCTIONS:

Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.

Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback.

Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of commitment to internal guests needs.

Supervises the cleaning necessary to meet the requirements of the Atlantic City Health Department. Assists in the training and supervision of department staff. Assists in the daily inspections of all Food & Beverage back of the house areas for cleanliness and maintenance of equipment. Ensures that cleanliness of all cooking equipment, floors and walls are maintained. Responsible for training staff in the use of necessary chemicals and proper methods for cleaning.

Responsible for the delegation of job duties to work force. Assists in maintaining the stock of china, glassware, silverware and other operating supplies. Oversees the disposal of trash and garbage. Assures that restaurants are properly supplied with dishes, glasses and silverware.

EDUCATION/SKILLS/

EXPERIENCE:

High school diploma or equivalent experience. Minimum two years experience in F&B service.

DISCLAIMER:

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."

Starting Rate $50,000.