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IT Support Technician- IT Admin

Job in Atlantic City, Atlantic County, New Jersey, 08400, USA
Listing for: Ocean Casino Resort
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below
Position: IT Support Technician- IT Admin- Full Time

The IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals.

Responsibilities
  • Use remote diagnostic and maintenance tools to resolve issues when appropriate.
  • Maintain, analyze, troubleshoot and repair computer systems, hardware and peripherals.
  • Maintain records of support activities as required by departmental policy.
  • Assist in deploying, installing, and operating automated data processing and telecommunications systems during training, exercises and management operations.
  • Provide technical support to assist with computer problems.
  • Perform tech-level functions, installation of software, virus patches, upgrades and other daily maintenance procedures.
  • Provide basic hands-on system tech support, system maintenance and training, exercises and operations support of all servers. These include Windows servers, SQL databases, Internet web servers and associated applications.
  • Assist in the performance of basic day-to-day system administration tasks.
  • Provide general troubleshooting on network systems.
  • Maintain data files and monitor system configuration to ensure data integrity.
  • Perform all duties in accordance with prescribed casino internal control policies and practices.
Essential Functions
  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
  • Ability to work under pressure in a fast-paced environment with multiple priorities.
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
  • Must be able to lift/push/pull up to 50 pounds.
Requirements
  • Ability to effectively communicate in English.
  • High School education required.
  • One-year related experience or equivalent preferred.
  • Experience in installing, troubleshooting, maintaining and upgrading MS Windows operating systems; experience in multiple PC hardware platforms and supporting MS Office products preferred.
Benefits
  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Free Parking
  • Pay Rate: $19.00/hour
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