Senior Lead Platform Engineer; IAM

Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities:
Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name:
Capital One

West Creek 4 (12074), United States of America, Richmond, Virginia
Senior Lead Platform Engineer (IAM)

Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting Dev Ops tools with emerging technologies to join our team.

As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

The Operational Excellence team within the Cyber Identity and Access Management (IAM) organization is looking for a multi-domain, technical, subject matter expert to join the team that provides architecture, engineering, and production support across the entire IAM portfolio with a focus on improving automation, resiliency, and reliability. This position works closely with application engineers in the Cyber division, functional counterparts across the enterprise, and IAM Engineering leadership.

What You’ll Do:

• Work with engineers, architects, and other groups to identify technical and functional needs of systems and applications to improve the automation, resiliency, and reliability across the IAM portfolio.
• Lead initiatives designed to improve the health and availability across the IAM application portfolio including automating processes, defining new patterns, reducing one off solutions, and creating a more resilient, secure, and available set of IAM services.
• Lead and support responses to operational disruptions and champion long‑term solutions and systems improvements to enhance the stability, reliability, and resiliency of IAM applications and infrastructure.
• Influence IAM application teams in adopting technologies, processes, and best practices that improve the craftsmanship, availability, resilience and scalability of IAM solutions
• Constantly think ahead about what is coming and how we adapt in a proactive way and design with operational excellence from the start.
• Provide consulting and hands‑on support to multiple product areas to resolve application deployment and management issues with a focus on minimizing impact to our customers.
• Participate in the design, development, testing, and release of new capabilities and features with focus on release and post‑production support.
• Drive improvements to processes and design enhancements to automation to continuously improve the production environment.
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
• Encourage innovation, implementation of cutting‑edge technologies, inclusion, outside‑of‑the‑box thinking, teamwork, self‑organization and diversity
• Utilize scripting languages like Python, SQL, Ruby and groovy, Container Orchestration services including Docker and ECS, CM tools including Ansible and Terraform, and a variety of AWS tools and services

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 8 years of experience with engineering and operational support of IAM services such as identity lifecycle management, user and application authentication and authorization, privileged access management or native cloud IAM services.
• At least 6 years of experience with AWS, Azure or Google Cloud
• At least 2 years of experience supporting the infrastructure…