Trainee Restaurant Supervisor-, WWW Bar; Caesars Atlantic

REPORTS TO:

Manager Restaurant; SUPERVISES:
Assistant Manager Restaurant

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Participates in all phases of the Food & Beverage Internship Program. Responsible for the shift operations in a particular outlet(s). Ensures that all service and check control procedures are followed. Demonstrates a courteous and pleasant attitude to all our guests. Ensures sanitation compliance and guidelines according to Caesars standards. Supervises service and performance of all Food & Beverage service personnel. Responsible for station rotations.

Resolves guest complaints. Participates in quarterly training and new hire training if applicable. Responsible for providing excellence in service and cleanliness. Responsible for maintaining all service standards.

High School Diploma; currently attending a college or university. One to two years in Food & Beverage Operations.

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."

$21.00 per hour

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit.

As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City a great place to both work and play.