Associate - Rock Shop

Overview

The Retail Associate is responsible for marketing Retail merchandise to Guests, stocking the Retail area and perform cash and credit transaction.

• Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay Rate $16.00 an hour

• Markets Retail merchandise to Guests
• Stock and re-stock the Retail area to ensure an adequate inventory of all goods
• Perform cash and/or credit transactions with Guests
• Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures
• Ensures Guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned

• GED or High School diploma required
• 1-2 years retail experience preferred
• Proficiency communicating (speaking, reading, and writing) in English, bilingual preferred.
• Ability to work a flexible schedule to meet the needs of the business

• Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience
• Must possess basic math skills
• Must possess ability to maintain visual attention and mental concentration for significant periods of time
• Must have extensive cashiering experience.
• Must have exceptional guest service skills
• Must be detail oriented
• Must be able to communicate effectively with guests and other team members
• Must be able to work nights, weekends, and holidays
• The employee must frequently lift and/or move up to 50 pounds.
• Must be able to work stand/walk for long periods of time.

• Duties and responsibilities are typically performed in a retail setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• Environment can be hectic and fast paced.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.