Crowd Control Specialist - Part Time; Tropicana Atlantic

Overview

Patrols nightlife venues, showroom, retail outlets and special events to preserve order among patrons and to protect property. Respond to all emergencies, i.e., fire alarms, medical aid, criminal, etc. to give necessary assistance. Demonstrates Family Style Service at all times. May perform other duties as assigned.

$21.00 Per Hour

• Circulates among customers to prevent improper activities and to detect persons causing disturbances with other guests, or damaging furnishings of establishment.
• Warns customers guilty of infractions and evicts them tactfully from premises if they become unruly or ejects them by force, if necessary.
• Observe, report, and take action on all suspicious or unusual situations and undesirables in the entertainment venue.
• Maintain a high level of personal integrity and moral conduct free of any questionable association.
• Provide and create a customer experience that exceeds expectations and builds loyalty.
• Practice teamwork and support fellow associates to create an energized, positive work atmosphere.

• High school diploma or equivalent required.
• Previous experience in hotel/casino or law enforcement experience preferred, but not required.
• Handcuff/Restraint Training and Liquor Liability Training required.
• Must be able to handle all types of customer related situations.
• Excellent written and verbal communication skills and the ability to investigate incidents and complete written reports as instructed.
• Must have ability to obtain CPR certification.
• Valid NJ Driver’s License preferred.
• Required to perform the customer service standards of the department.
• Knowledgeable of the Casino Control Act, as well as company and internal controls, policies and procedures.

ER License is required

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit.

As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.