Program Support Associate

Job Title

The Iowa Department of Natural Resources has a unique and exciting position available within the Field Services and Compliance Bureau, Field Office 4, located in Atlantic, Iowa.

The Department of Natural Resources encourages all applicants to upload a current resume and cover letter to their online application.

Within this position you will be involved in furthering the DNR's mission to conserve and enhance our natural resources in the southwest Iowa region, by supporting the compliance assistance and enforcement team with work to complete data entry related to the drinking water, wastewater, hazardous condition spills, animal feeding operations and other environmental regulatory programs. This role will track submission of monthly monitoring reports and assist regulated industries and municipalities with reporting questions.

The position will lead administrative support duties for the FO4 team, including assistance with overseeing service contracts, purchasing, invoicing, customer support activities, records management, equipment inventory and management support of state vehicles assigned to the field office. Duties also include processing incoming and outcoming mail and correspondence, recording files, both paper and electronic, in accordance with retention schedules, scanning and digitizing paper files, assisting staff with file retrieval and responding to open records requests from the public.

The position will prepare routine field office reports for review and approval, and will draft, review and proof correspondence, reports, meeting minutes and other documentation for recording and distribution.

The position will provide customer service by receiving incoming phone calls, greeting visitors, responding to routine inquiries to provide information and directing individuals to appropriate staff. The position will assist with scheduling appointments, meetings and conferences for staff, and will provide administrative assistance to the field office staff and supervisor.

Essential Functions:

Fundamental aspects of this role are to establish and maintain effective working relationships with DNR staff, customers, clients and the general public. Effective use of computer systems and electronic database and software adeptly to write documents, produce reports and track projects is required. Requires organization and management of multiple priorities and projects, and filing and maintaining public records in accordance with policy.

Infrequent travel is required.

Critical Job Competencies:

Accountability, Common Sense, Integrity, High Productivity, Self-Management, Customer Focus, Team Player, Interpersonal Skills, Communication Skills and Computer Skills.

What You Get From Us:

• A competitive pay plan and rewarding work.
• Insurance benefits that start the first of the month following 30 days of employment. (Premiums can start as low as $64/month for single and $210/month for family coverage).
• Separate vacation and sick leave accruals that start on the first day and can roll over annually.
• Nine paid holidays/year.
• Iowa Public Employee Retirement System (IPERS) retirement package with employer match.
• Optional deferred compensation (457/401A) plan with employer match.
• Professional training opportunities.
• Family friendly and professional work environment.
• Employee Discount Programs (vision, cellular, fitness, recreation, season passes, travel, counseling)
• The State's total compensation package features benefits that are worth about 30% of your total compensation. For a list of additional benefits, please visit the DAS website for more information.
• Flexible work schedules (as approved by the supervisor).
• Opportunities for hybrid telework (as approved by the supervisor).

Comments:

The starting salary for new state (Executive Branch) employees is expected to be at the base of the pay range. Additional salary increases may occur after the first six months, and then annually (if applicable). The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation. Visit the DAS website for more benefit information.

Ensure you are kept…