Admin, E-commerce & Brand Coordinator – Cape Town Fashion Brand

Admin, E-commerce & Brand Coordinator

A proudly Cape Town–born fashion brand is growing its wholesale business which supplies boutiques across South Africa and Zimbabwe. The focus is on high-quality fabrics, versatile design, and a brand that creates clothing to fit seamlessly into real life.

Location
:
Atlantic Seaboard.
Hours
:
Monday to Friday 8:30 am – 5 pm.

Nature of contract
:
Permanent.

Salary
: R20,000 – R25,000.

Reporting to
:
Owners.

• Operations & Administration
• Assist with daily operational and administrative functions
• Attend meetings with customers, suppliers, and factories and manage all communication
• Prepare and process invoices, quotations, and returns
• Maintain digital and physical filing systems (patterns and samples).
• Prepare showroom for meetings and presentations and assist customers
• Maintain cleanliness and organisation of showroom and stockroom.
• Stock & Order Management
• Receive stock from factories and allocate to customers
• Book out fabrics, trims, and samples to factories
• Track stock movements, fulfil customer and online orders
• Monitor returns and assist with refunds.
• E-commerce (Shopify Management)
• Manage product uploads and removals on Shopify
• Maintain accurate product descriptions, images, and stock levels
• Update website banners and visual merchandising
• Respond to online customer queries promptly.
• Marketing & Content Creation
• Create and schedule engaging content across social media platforms
• Assist in planning campaigns for launches and product drops
• Produce video content (including walkthrough reels)
• Design and Creative Support
• Design and compile catalogue templates using Canva
• Assist with product range development and sampling
• Assist in planning and coordinating photoshoots and support on set
• Capture behind-the-scenes content for marketing use
• Organise and archive imagery

• Work experience and industry exposure
• Matric (Grade 12) essential
• At least 3–5 years’ experience in administration or a similar role
• Strong experience with social media tools and e-commerce platforms
• Strong communication and interpersonal skills
• Strong verbal and written communication skills
• Confident using social media and digital platforms.
• Excellent administration and organisational skills
• Highly organised with strong attention to detail
• Ability to multitask and meet deadlines under pressure
• Systems-driven with a proactive approach
• Able to work independently while collaborating with a team.
• General
• Honest, ethical, and adaptable
• Experience with listed tools is advantageous:
  • Instagram
  • Facebook
  • Shopify
  • Canva
  • Adobe Photoshop
  • Cap Cut / Clipchamp
  • Meta Ads Manager
  • Sage Pastel
  • Google Workspace
  • Microsoft Office
  • ChatGPT
  • Gemini
• AI tools:
  ChatGPT, Gemini