Guest Experience Agent — Check-In, Concierge & Rewards
Job in
Atmore, Escambia County, Alabama, 36502, USA
Listed on 2026-07-27
Listing for:
Wind Creek Atmore
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Wind Creek Atmore is seeking a friendly Hotel Front Desk Agent to welcome guests and handle check-in/check-out at the casino resort in Atmore, Alabama. You will enroll guests in the player’s club, answer phones, provide property information, and assist with concierge duties to ensure a smooth guest experience.
The role requires strong customer service, ability to type 20 WPM, written and spoken communication skills, and availability for nights, weekends, and holidays.
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