Spa Manager

Spa Manager

Location:

Birmingham, AL

Cahaba Dermatology & Spa is a full-service medical office with extensive service offerings within the skin health field.

• Manage all scheduling for front desk staff, massage therapists, and estheticians
• Oversee the training of staff
• Order retail and professional product as needed; manage a current inventory on all products
• Create and aid in the implementation of sales goals for staff
• Oversee implementation of corporate protocols
• Field client concerns/comments as needed, and assist with front desk as needed
• Maintain communication with staff to ensure smooth-to-day operations of the spa
• Set retail and performance goals and follow through on implementation
• Other duties as assigned by ownership team
• Reward and discipline as needed
• Oversee performance of the team
• Help plan events and be extremely active on social media
• Maintain tight inventory
• Maintain spa brochures and pricing
• Conduct and organize regular training sessions for new procedures
• Participate in development and marketing of new procedures and treatments
• Oversee the cleanliness and organization of the spa
• Supervise spa packages, memberships, and maintain spa manual and update pricing regularly

• Bachelor's Degree or equivalent record of achievement
• At least 5 years in relevant management role
• Intimate knowledge of aesthetics and aesthetic industry
• Knowledge of lasers
• Share company's ideals of patient first, patient care
• Good organizational and analytical skills
• Possess a caring and sympathetic manner
• Ability to handle confidential and sensitive information
• Ability to communicate effectively on the telephone
• Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds
• Ability to work quickly and multi-task
• Ability to demonstrate sound judgment and decision making
• Ability to demonstrate quality customer service
• Knowledge of modern office equipment and procedures. Previous Electronic Medical Record experience preferred
• Strong verbal and written communication skills
• Attentiveness to detail

• Competitive compensation
• Medical, dental, and vision insurance
• Profit sharing
• Disability
• Paid vacation leave
• Paid sick leave
• Paid holiday
• Employee discounted rates on top-of-the-line dermatology, aesthetic treatments, and retail products

Mid-Senior level

Full-time

Management and Manufacturing