Dispatcher - Aire Serv of Tipton

Overview

Join Complete Home Services and support trusted residential service brands, including Aire Serv, Mr. Electric, Glass Doctor, and Molly Maid
. Our team focuses on providing excellent customer experiences, supporting employees, and creating a workplace where people can grow, contribute, and feel valued.

At CHS, we live our Code of Values by showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with ENTHUSIASM
, and HAVING FUN IN THE PROCESS!

At CHS, we value and celebrate our team members every step of the way. If you thrive in an environment that appreciates hard work and makes each day special, you’ve found the right place.

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You’ll monitor real-time service status, adjust schedules as needed, and act as a liaison between technicians, customers, and office staff.

This role is key to maintaining high levels of customer satisfaction and operational efficiency.

• Dispatch technicians.
• Answer inbound calls.
• Check in all equipment and packages delivered to the warehouse.
• Call customers to schedule installation of new equipment.
• Take payments on installs and apply payments to jobs.
• Communicate with technicians, customers, and office staff to support daily operations.
• Adjust schedules as needed to help maintain efficient service delivery.
• Perform other duties as needed, which may include cross-training in related positions.

• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude.
• Team player who can also work independently.
• Typing skills are a plus.

$15.00 to $20.00 per hour, based on your experience and knowledge as an Install Coordinator and Dispatcher.

• Weekly Pay:
  Your hard work deserves consistent recognition.
• Comprehensive Insurance:
  Health, dental, and vision plans are available.
• Financial Planning:
  Enjoy a 401K with company matching for your future.
• Time to Unwind:
  Over 100 hours of paid vacation and holidays to recharge.
• On-the-Job Essentials:
  Paid uniforms and needed technology.
• Fuel for Success:
  Company-paid breakfast and lunch are a regular treat.
• Life Beyond Work:
  Company reward trips including activities like hunting, fishing, and races.