HVAC Technicians

** HVAC Service Technician*
* ** Position Overview*
* We are seeking an experienced and customer-focused HVAC Service Technician to install, maintain, troubleshoot, and repair residential and light commercial heating, ventilation, air conditioning, and refrigeration systems. The ideal candidate is a skilled professional with strong diagnostic abilities, a commitment to safety, and a dedication to delivering exceptional customer service. This position requires independent work in the field, effective communication, and the ability to represent the company with professionalism and integrity.

** Key Responsibilities*
* ** HVAC Installation, Maintenance & Repair (100%)*
* + Install, service, maintain, and repair HVAC and refrigeration systems in residential and commercial environments.

+ Diagnose mechanical, electrical, and system performance issues and provide effective solutions.

+ Perform preventative maintenance to ensure system reliability and efficiency.

+ Maintain adequate inventory of tools, parts, and materials needed to complete service calls.

+ Complete service documentation, invoices, daily route sheets, and other required reports accurately and timely.

+ Collect customer payments and payment information when applicable.

+ Ensure company vehicles, tools, and equipment are maintained, organized, and in good working condition.

+ Participate in cross-training opportunities and support additional operational needs as required.

** Customer Service Excellence*
* + Deliver a best-in-class customer experience through professionalism, responsiveness, and technical expertise.

+ Clearly explain repair recommendations, maintenance needs, and service options to customers.

+ Resolve customer concerns promptly and effectively while maintaining a positive attitude.

+ Build and maintain strong customer relationships based on trust and quality service.

** Communication & Team Collaboration*
* + Communicate effectively with customers, team members, vendors, and management.

+ Keep leadership informed of work progress, customer feedback, and any significant issues or concerns.

+ Collaborate with colleagues to ensure operational efficiency and customer satisfaction.

** Safety & Compliance*
* + Adhere to all company safety standards, policies, and industry best practices.

+ Operate company and personal vehicles in compliance with applicable traffic laws and company guidelines.

+ Maintain a clean, safe, and organized work environment.

+ Utilize proper safety equipment and procedures during all service and installation activities.

** Company Values & Professionalism*
* + Serve as a positive representative of the organization by demonstrating integrity, accountability, and professionalism.

+ Lead by example through adherence to company values and standards.

+ Contribute to a culture of teamwork, respect, and continuous improvement.

** Qualifications*
* ** Required Education*
* + High School Diploma, GED, or equivalent combination of education and experience.

** Required Experience*
* + Minimum of 5 years of residential HVAC service and refrigeration experience.

+ Strong knowledge of HVAC systems, refrigeration equipment, and troubleshooting methodologies.

+ Excellent verbal and written communication skills.

** Required Licenses & Certifications*
* + Valid driver's license with a clean driving record.

+ Must be insurable and able to meet company driving requirements.

** Preferred Qualifications*
* + Experience using mobile field service applications, tablets, or estimating software.

+ Additional HVAC certifications are a plus.

** Key Competencies*
* + Strong troubleshooting and diagnostic skills

+ Customer-focused mindset

+ Excellent interpersonal and communication skills

+ High level of professionalism and integrity

+ Strong organizational and time-management abilities

+ Detail-oriented with a commitment to accuracy

+ Ability to work independently with minimal supervision

+ Adaptability and flexibility in a fast-paced environment

+ Strong work ethic and accountability

+ Team-oriented approach with a commitment to shared success

+ Problem-solving and critical-thinking skills

+ Intellectual curiosity and continuous learning mindset

** Travel Requirements*
* + Significant local travel required to customer locations and Branch offices.

+ Must own or lease a reliable vehicle and maintain a valid driver's license and insurance coverage.

+ Ability to work varying schedules, including occasional evenings, weekends, and emergency service calls as business needs require.

** Physical Requirements*
* + Ability to lift, carry, push, and pull equipment and materials weighing up to 50 pounds or more.

+ Ability to work in confined spaces, attics, crawl spaces, rooftops, and varying weather conditions.

+ Ability to stand, walk, bend, kneel, climb ladders, and perform physical tasks for extended periods.

** Why Join Us?*
* Join a team that values integrity, craftsmanship, customer satisfaction, and professional growth. We offer the opportunity to make a meaningful impact while building a rewarding career…