Region Relationship Banker

Webster is a leading commercial bank that delivers financial solutions to businesses, individuals, families and partners. With over $70 billion in assets, we offer digital and traditional service delivery through our differentiated lines of business:
Commercial Banking, Consumer Banking and HSA Bank, one of the country’s largest providers of employee benefits solutions. With headquarters in Stamford, Connecticut, our footprint spans the Northeast from the New York City metropolitan area to Rhode Island and Massachusetts.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! This role functions as an individual producer to assist the team in achievement of sales, service, and operation goals for the Region Banking Centers, based on strategic guidelines. The position is designed to support multiple banking centers within the region.

The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication.

• Respond to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluate needs of clients and offer appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Expected to achieve/exceed both individual and team goals in sales, service, and operations.
• Maintain compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
• Adapt to business needs with scheduling and support banking centers within a Region.
• Build strong relationships with the banking center teams they support, as well as collaborative partnerships with business lines.

• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Maintains current knowledge of all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
• Ability to travel to various Banking Centers within the regions.

• H.S. Diploma or General Education Degree (GED) required.
• Associate’s Degree (AA) or Bachelor’s degree preferred.

• 0-2 years of customer service and needs-based banking sales experience preferred.

Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status or any other characteristic protected by law.